Frequently Asked Questions
FAQs
We have assembled some the more frequently asked questions from our customers to help guide you in your decisions.
What types of commercial doors do you service and install?
JMHR Group Dock and Door installs and services all major types of commercial doors, including overhead sectional doors, rolling steel doors, automatic entry doors, impact doors, and high-speed industrial doors. We also provide dock leveler installation, repair, and maintenance for loading areas.
Do you provide emergency or same-day repair service?
Yes. We offer priority and same-day repair service for urgent commercial door or dock equipment issues across Metro Detroit, including Westland, Livonia, Canton, and Dearborn. Our technicians carry common parts to minimize downtime.
Which areas do you serve?
We’re based in Westland, MI, and proudly serve the greater Detroit area — including Livonia, Canton, Plymouth, Novi, Dearborn, and surrounding cities. We also travel throughout Southeast Michigan for large commercial and industrial projects.
How often should I schedule maintenance for my commercial doors or dock equipment?
We recommend a full inspection and tune-up every six months for high-use facilities. Regular preventive maintenance helps reduce breakdowns, ensures safety compliance, and extends equipment lifespan.
Do you handle new construction and retrofit projects?
Absolutely. JMHR Group works with contractors, property managers, and facility owners on both new builds and retrofits. We provide complete door and dock system installations, safety upgrades, and integration with automation systems.
What brands or manufacturers do you work with?
We service and install products from leading brands like Rite-Hite, Blue Giant, Wayne Dalton, Hörmann, and Overhead Door. If you have existing equipment, we can usually match or repair compatible parts.